Soltara is one of the most well-respected plant medicine retreat centers in the world. Known for their deeply rooted work with Shipibo traditional facilitators and their beautiful centers in Costa Rica and Peru, Soltara has long been a gold standard in the psychedelic retreat space.
But even the best have room to grow!
Challenge
Soltara’s commitment to excellence meant they were constantly seeking ways to elevate their client care and post-retreat support. Their operations were robust but fragmented—client education, preparation, and integration were spread across various tools, manual touchpoints, and custom content efforts.
The Soltara team was also spending a considerable amount of time creating programs, answering common questions, and guiding clients after they returned home. They knew there had to be a more unified and scalable way to enhance safety, streamline delivery, and deepen client transformation.
“I don't think we've had a better collaboration at Soltara. It's been such a dream to work with you on our new guest experience. I'm relieved to see a company with integrity and deep knowledge of this work take on a holistic solution from intake to integration, with us in mind.”
- Melissa Stangl
Solution
Soltara partnered with Nectara to implement our all-in-one client care platform and integration ecosystem. From day one, our platform became the digital extension of Soltara’s world-class retreat experience.
“This partnership has absolutely brought things to the next level. THANK YOU again. It means a lot to have the approval stamp of folks with so much integrity, knowledge, and passion for this work.”
- Melanie Stangl
Here’s how Soltara leveraged Nectara:
- Streamlined their client operations
- With Nectara, Soltara replaced a patchwork of tools with a single, elegant solution for onboarding, educating, and supporting clients before and after the retreat. No more chasing spreadsheets, manual emails, or siloed resources.
- Saved significant time and money
- By tapping into Nectara’s pre-built resource journeys, curated integration programs, and expert content library, Soltara reduced the time spent on in-house content creation and support by hundreds of hours—saving both staff time and operational costs.
- Enhanced client safety and transformation
- Soltara clients gained access to structured preparation tools, micro-learning, and integration support—all designed in alignment with trauma-informed best practices. The result? A more supported and empowered healing journey for every participant.
- Launched their own community-powered membership
- Using Nectara’s built-in Spaces and Membership features, Soltara created their own branded community hub—a space for alumni to connect, continue their journey, and access exclusive post-retreat programming.
- Integrated Nectara’s program into their own support ecosystem
- Soltara adopted Nectara’s proven integration program, combining it with their own content to offer even deeper support, ensuring clients had clear pathways to continue their healing after leaving the retreat center.
- Created a unified client experience
- Everything from pre-retreat prep to post-retreat integration now lives in one beautifully branded space, increasing client retention, re-engagement, and satisfaction. Clients stay in the Soltara ecosystem longer—and with greater impact.
- Leveraged our expert team
- Partnering with us also includes access to our team of experts on the spectrum of holding retreat spaces: from marketing to client experience, team alignment, and ongoing advisory support whenever needed. Nectara's team is an extension of Soltara's, available on demand.
Results
Since launching with Nectara, Soltara has:
- Reduced operational workload by streamlining support systems
- Increased client engagement and long-term retention
- Improved safety outcomes by giving clients better preparation and integration tools
- Launched a thriving membership community to deepen the post-retreat journey
- Fostered more connection between their facilitators and the guests
